Privacy Policy

Insightics (“we”, “our”, “us”) respects your privacy. This Policy explains how we collect, use, secure, and manage your information when you use our website, tools, ERP/CRM software, digital services, or support channels.

By using our services, you agree to our Terms & Conditions and this Privacy Policy.

1) Your Information

When you create an account or use our services, we may collect the following information:

• Name, Address, Phone, Email
• Payment Details (UPI / Card / Net Banking)
• Business Details (for ERP/CRM users)

We also collect usage data (analytics) such as pages viewed, referrer URLs, and device/browser details. We use cookies to enhance your experience.

2) How We Use Information

• To provide products, tools, and ERP/CRM access
• To contact you with updates, feature announcements, and relevant offers
• To process payments and invoices
• To provide customer support and maintain security/fraud prevention

We never sell your data for marketing or mailing lists. We only share data when required by law or with trusted processors (e.g., payment gateways).

3) Cookies

Session Cookies

Expire when you close your browser—used for navigation and login sessions.

Persistent Cookies

Used for preferences (remember login, theme, role-based views) and analytics. If you disable cookies, some features may not function correctly.

4) Log Files

We automatically collect IP address, browser type, ISP, referring/exit pages, OS, date/time stamp, and usage statistics. This data does not personally identify users and is used for analytics and system improvement.

5) Communications From Insightics

Emails received through support/contact are used only to respond. Marketing messages are sent only if you opt in. You may receive service updates, security alerts, transaction/billing notifications, and ERP/CRM task updates. You can unsubscribe from promotional messages anytime.

6) Newsletter (Optional)

If you subscribe, you may receive monthly updates, tips, feature news, and offers. You can unsubscribe at any time.

7) Data Sharing & Disclosure

We may use tools such as Google Analytics to understand site usage. Identifiable data is not shared with third parties unless required for legal compliance.

8) Personally Identifiable Information (PII)

Insightics does not sell, rent, trade, or share your PII without your explicit consent (unless required by law).

9) Accessing & Updating Your Information

You can log into your ERP/CRM account to update your details. We may verify your identity before processing sensitive changes.

10) Email & Data Security

System emails are private but may be reviewed for technical troubleshooting, legal compliance, Terms of Service enforcement, or to prevent abuse/fraud.

11) Legal Disclaimer

We may disclose personal information if required by law, court order, or government request, or to protect our rights and user safety.

12) Security Measures

• SSL/TLS encryption
• Secured servers & Role-Based Access Control (RBAC)
• Password hashing
• Access logs & monitoring

No method of transmission over the Internet is 100% secure, but we take reasonable, industry-standard steps to protect your data.

13) External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

14) Changes to this Privacy Policy

This Policy may be updated from time to time. The latest version will be posted on this page with the updated date: 16 April 2026.

Contact Us

If you have any questions, please reach out via our contact form or email:

• Website: https://www.insightics.in
• Email: info@insightics.in
• Address: Lucknow, Uttar Pradesh, India